Support

We're here for you.

Real people. Real answers. We respond to every message.

✉️

Send us an email

Questions about your order, prescription, billing, or anything else — send it our way and we’ll get back to you within 24 hours.

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Response Time

Within 24 hours

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Availability

7 days a week

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Privacy

HIPAA-compliant

💡 Existing member? Include your order email in the subject line for faster support.

Quick answers

Most questions are answered here — check before you email.

What states do you currently serve?

FL, RI, MO, WI, MT, AZ, VT, VA, WY, SD, NY, GA, and NM. Expanding soon.

How do I cancel my subscription?

Email support with your account email. Contact us 72 hours before billing.

When will my order ship?

Ships within 24 hours of approval. Tracking is emailed immediately.

Will I be charged if I don’t qualify?

No. If not approved, your order is fully refunded.